Frequently Asked Questions
Find answers to common questions about NutriMix, ordering, shipping, and more. Can't find what you're looking for? Contact our support team.
Product Information
No. NutriMix is completely tasteless, odourless and colourless.
Our proprietary micro-encapsulation technology ensures that when you mix NutriMix into dal, roti, rice, juice, or milk, there is absolutely no change in taste, smell, or texture. You literally cannot tell it's there.
This has been verified by 10,000+ customers and is our #1 product promise.
Choose based on age:
- Purple (Young Adult): For ages 8-30. Focus on energy, immunity, focus, and growth.
- Orange (Adult): For ages 30+. Adds Selenium, Copper & Inulin for metabolism, heart health, and bone density.
The Adult formula is specifically optimized for age-related nutritional needs that emerge after 30.
Young Adult (Purple) contains:
Vitamins A, D, B6, B9, B12, K, E • Calcium • Magnesium • Zinc • Iron • Iodine • Probiotics • FOS (Prebiotic) • Ashwagandha • Brahmi
Adult (Orange) contains:
Vitamins A, D, E, K, B1, B3, B6, B9, B12 • Calcium • Magnesium • Zinc • Iron • Selenium • Copper • Ashwagandha • Brahmi • Inulin (Prebiotic Fiber)
Yes. NutriMix is FSSAI certified and formulated for safe daily use.
We use only food-grade ingredients in balanced doses. Every batch is tested for purity and potency in FSSAI-approved facilities.
However, if you have a specific medical condition or are pregnant/nursing, please consult your doctor before starting any supplement.
NutriMix is completely Sugar Free with no added sugars or artificial sweeteners.
However, if you have diabetes or any metabolic condition, please consult your doctor before starting any supplement, as they can advise based on your specific health needs and medications.
Usage & Dosage
Three simple steps:
- Tear open one sachet
- Mix into any prepared food (dal, rice, milk, juice, smoothie, porridge)
- Consume immediately — one sachet per day
It dissolves instantly and is completely tasteless. Takes less than 5 seconds.
One sachet per day. That's it.
Each sachet contains your complete daily dose of 15+ nutrients. Do not exceed one sachet per day unless advised by a healthcare professional.
Typical timeline based on customer feedback:
- Week 1-2: Better digestion, less bloating
- Week 3-4: Noticeable increase in energy
- Week 5-6: Improved focus and mental clarity
- Week 8+: Stronger immunity, healthier hair/skin
For full benefits, consistent daily use for 60-90 days is recommended as nutrients build up gradually in your system.
Don't worry! Simply resume your normal routine the next day. Do not double-dose to make up for a missed day.
Consistency is key for best results, but occasional missed doses won't significantly impact your progress.
Yes, for children aged 8 and above.
The Young Adult (Purple) variant is formulated for ages 8-30. For children under 8, please consult a pediatrician before use.
Ordering & Payment
Yes! COD is available across India.
Pay only when your order arrives at your doorstep. No advance payment required.
Online prepaid payment via credit/debit card, UPI, or net banking is also available for faster dispatch.
We accept:
- Cash on Delivery (COD)
- Credit/Debit Cards (Visa, Mastercard, RuPay)
- UPI (Google Pay, PhonePe, Paytm)
- Net Banking
- Mobile Wallets
All online payments are secured with industry-standard encryption.
Yes! We offer special pricing for bulk orders (10+ boxes).
Please contact us at support@vitalbyt.com or WhatsApp +91 98750 04820 with your requirements, and we'll provide a custom quote.
Shipping & Delivery
Typical delivery timelines:
- Metro Cities: 3-5 business days
- Tier 2/3 Cities: 5-7 business days
- Remote Areas: 7-10 business days
Orders are typically dispatched within 24-48 hours of confirmation. You'll receive a tracking link via email once shipped.
Once your order ships, we'll send you:
- A tracking link via email
- SMS updates on delivery status
You can also track your order by logging into your account on our website or by contacting support with your order number.
Free shipping on orders above ₹499.
For orders below ₹499, a flat shipping fee of ₹40-60 applies (depending on location).
Currently, we only ship within India. International shipping is not available at this time.
We're working on expanding to international markets. Follow us on social media for updates!
Returns & Refunds
We offer a 7-day return policy for unopened products.
If you're not satisfied with your purchase, contact us within 7 days of delivery. Products must be unopened and in original packaging.
Due to hygiene reasons, we cannot accept returns of opened sachets.
Once we receive your returned product, refunds are processed within 7-10 business days.
The refund will be credited to your original payment method. For COD orders, we'll issue a bank transfer (bank details required).
We'll replace it immediately at no extra cost.
Contact us within 48 hours of delivery with photos of the damaged/wrong product. We'll arrange a free replacement shipment right away.
Reach us at: support@vitalbyt.com or WhatsApp +91 98750 04820
We're Here to Help
Can't find the answer you're looking for? Our support team responds to all inquiries within 2-4 hours.